EA189 service action
Volkswagen Group and Audi are committed to an action plan action plan in respect of the NOx emissions characteristics of certain EA189 diesel engines. We now have technical measures approved in principle with the relevant type approval authority, and we will be writing to our customers in turn as we roll out the service action programme.
Customers with vehicles that are affected by the NOx issue will be kept informed over the coming weeks and months of the process to notify them when the technical measures for their vehicle is ready for implementation.
According to CARB and the EPA, fault has been found on the cars they tested with discrepancies in the values of oxides of nitrogen (NOx).
Trust Building Measure
Check your car
How to check if your Audi is affected?
We have developed a simple ‘self-service’ website, so that you can check if your vehicle is affected by the EA 189 NOx emissions issue.
All you need to do is enter the registration number for your vehicle.
Please note that it can take up to 28 days from your vehicle having the technical measure applied for the website to show the service action as completed.
Please note that if your vehicle has been exported from the UK in the last 12 months, you should not use this registration checker. Instead, you must use the VIN checker for the market in which your vehicle is currently registered in order to check the status of the EA 189 service action for your vehicle.
What happens next?
Step by step we will contact affected customers directly. We will contact you, you do not need to take any action yourself now.
Please note – we can only give information about Audi vehicles supplied in the UK. For other Volkswagen Group brands, visit the relevant brand websites for the same VIN check.